Frequently Asked Questions
Find answers to common questions about traveling to Kiribati, purchasing authentic crafts, and platform policies.
Q: How does booking a stay or workshop work on Island Connects?
Island Connects uses an inquiry-based reservation system tailored for Kiribati island connectivity. Submit your desired dates and guests, and our hosts confirm via WhatsApp or direct email before bank transfer processing.
Q: How are handicrafts shipped internationally?
Artisans package items locally in South Tarawa or Kiritimati. Shipments are sent via Kiribati Post / DHL express international airfreight directly to your address.
Q: What payment methods are supported?
We support manual ANZ Get bank transfers, direct local island transfer, and major credit cards.
Q: How much of my purchase goes directly to the local artisan?
100% of fair-trade handicraft proceeds minus standard platform processing commission go directly to the Kiribati artisan cooperative.